Shipping policy

Shipping policy

All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

For simple flat rate shipping: We offer $5 flat rate shipping to within the U.S for orders 15oz and below.

Shipping option

Estimated delivery time

Price

USPS Media Mail

2 to 8 business days

$3.65

USPS First Class

2 to 5 business days

$4.75

USPS Retail Ground

2 to 5 business days

$8.35

USPS Priority 1 to 3 business days $9.35
USPS Priority Express 1 to 2 business days $28.75
DHL Varies Varies
FEDEX Home Delivery Varies Varies

Local delivery

Free local delivery is available for orders over within [the Hampton Roads Area. For orders under $10, we charge $5 for local delivery.

Deliveries are made from 5pm Friday-Sunday. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.

In-store pickup

You can skip the shipping fees with free local pickup at listed locations where in-store pickup is available. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions.

 Please have your order confirmation email with you when you come.

International Shipping

We offer international shipping to the following countries: 

Delivery timelines (e.g. 8 to 20 days) for international shipping since expectations can vary greatly depending on the destination. 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 2 days of receiving your shipping confirmation email, please contact us at navygirltumblers@gmail.com with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

Some carriers have limitations around shipping to P.O. Boxes. Please confirm with the carrier prior to checkout.

If you have any further questions, please don't hesitate to contact us at navygirltumblers@gmail.com